<ring ring>
<silence>
Me: Hello?pause
Hello?pause
Last chance for the computer to connect me to the caller?
Them:
“Sir! We’d like to upgrade your Chicago Tribune delivery service TOTALLY FREE to include the saturday edition of the tribune! Free!”
Forever?
Yes
No change in my price? Ever?
Never! Same price!
May we record this call?
this isn’t right. noone’s ever needed to record that they gave away something free Uh, Sure.
We just want you to understand that in 24 weeks, you will get a renewal notice, and if you want to discontinue sat service, just note that on the renwal.
Wouldn’t that mean it’s not free forever?”
No sir! It’s totally free!
Why would it require me to change my service at renewal time?
Well, the price might have changed.
Isn’t that a change in price? Didn’t I just ask if the price would change?”
Your price won’t change. If you want to discontinue saturday service, just note it on the form.
If discontinuing service is what i need to do to keep the price the same, doesn’t that mean the price is changing?
No, sir! The price is the same as you’re paying now.
Ok, I withdraw my consent.
And all this just because we don’t want to drive out every sat to get the sunday ads.